Please inspect your package carefully when it arrives and note the condition of the box. The delivery timeframe might vary depending on the product and your shipping address. Once your order is processed, it usually takes from 3 to 7 business days for the items to get delivered to you. How Long Does It Take for my Order to Arrive? In the unlikely event we are unable to fulfill your order or a part of it due to backorder or other unforeseen circumstances, our Customer Service team will reach out to you within 1-3 business days using the contact information on file. Please note we reserve the right to split your order, which means you may receive shipments from various locations around the country. If your purchase contains more than one item, we will do our best to consolidate your order and ship as many products as possible in one shipment. The usual processing timeframe, meaning the time it usually takes for the merchandise to leave the warehouse, can be located under the advertised price on the product page (Usually ships in …). The processing time varies by product brand and category. outside of the United States and Canada.

Please note shipping fees, any potential duties, tariffs, customs or brokerage fees for shipments to Canada are the responsibility of the customer.

Please note any additional charges billed by the shipping company for services not requested by (reconsignment, re-delivery after a missed appointment, storage fees, etc.) are the responsibility of the customer.

inside delivery, white glove service, etc., please contact our Customer Service department prior to placing your order at 1-80 option 3 or via email at. All freight deliveries will require a signature for release. Please note all our free deliveries are curbside, which means your item(s) will be delivered to the curbside, driveway or near your building. This process usually takes 1 to 3 business days. Please note if you are shipping your items to one of the aforementioned locations, the additional shipping fees might be assessed after the order is reviewed by our Fulfillment Department. Interior Doors ($240 flat shipping fee on any number of doors that are shipped together)Īdditional shipping fees will apply to shipments to Alaska, Florida Keys, Hawaii, Puerto Rico, US Virgin Islands and other territories accessible only by boat or by air (Nantucket, Martha’s Vineyard, etc.).Select Tubs under a certain price point ($150 shipping fee per item).American Standard and Duravit Tubs ($150 shipping fee per item).American Standard and Duravit Toilets ($99 shipping fee per item).Exceptions include but are not limited to: All exceptions will have a shipping fee listed on the product page. We offer FREE SHIPPING on most orders over $99 in the 48 contiguous United States.

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